Emotional intelligence is the ability to identify and manage your own emotions and emotions of others. In practical terms, this means being aware that our emotions can drive our behavior and impact people ( positively and negatively ), and learning how to manage those emotions – both our own and others – especially when we are under pressure and in stressful conditions.
For most people, emotional intelligence (EQ) is more important than one’s intelligence (IQ) in attaining success in their lives and careers. As individuals our success and the success of the profession today depend on our ability to read other people’s signals and react appropriately to them. Therefore, each one of us must develop the mature emotional intelligence skills required to better understand, empathize and negotiate with other people — particularly as the economy has become more global. Otherwise, success will elude us in our lives and careers.
“Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, the influential Harvard theorist.
Five Components of Emotional Intelligence:
Psychologist and best-selling author Daniel Goleman has suggested that there are five components critical to emotional intelligence.
1. Self Awareness:
The ability to recognize and understand your own emotions, is a critical part of emotional intelligence. Beyond just recognizing your emotions, however, is being aware of the effect of your own actions, moods, and emotions of other people. if you evaluate your emotions, you can manage them.
The major elements of self-awareness are:
- Emotional awareness. Your ability to recognize your own emotions and their effects.
- Self-confidence. Sureness about your self-worth and capabilities.
Emotional intelligence requires you to be able to regulate and manage your emotions. This doesn’t mean putting emotions on lock-down and hiding your true feelings – it simply means waiting for the right time, place, and avenue to express your emotions. Self-regulation is all about expressing your emotions appropriately.
Motivation also plays a key role in emotional intelligence. People who are emotionally intelligent are motivated by things beyond mere external rewards like fame, money, recognition, and acclaim. Instead, they have a passion to fulfill their own inner needs and goals. They seek things that lead to internal rewards, experience flow from being totally in tune with an activity, and pursue peak experiences.
To motivate yourself for any achievement requires clear goals and a positive attitude. Although you may have a predisposition to either a positive or a negative attitude, you can with effort and practice learn to think more positively. If you catch negative thoughts as they occur, you can reframe them in more positive terms — which will help you achieve your goals.
Motivation is made up of:
- Achievement drive.
Empathy, or the ability to understand how others are feeling, is absolutely critical to emotional intelligence. But this involves more than just being able to recognize the emotional states of others – it also involves your responses to people based on this information. When you sense that someone is feeling sad or hopeless, for example, it will likely influence how you respond to that individual. You might treat them with extra care and concern.
An empathetic person excels at:
- Service orientation.
- Political awareness.
- Understanding others.
5. Social Skills:
Being able to interact well with others is another important aspect of emotional intelligence. In today’s always-connected world, everyone has immediate access to technical knowledge. Thus, “people skills” are even more important now because you must possess a high EQ to better understand, empathize and negotiate with others in a global economy.
Among the most useful skills are:
- Building bonds.
- Collaboration and cooperation.
- Team capabilities.